Department Manager 35h
Core
Lead a team of Sales Advisors to deliver excellent customer experiences and drive department performance in a retail fashion environment.
Role type
Senior retail floor manager
Builds
A welcoming and inspiring store environment that drives sales results
Domain
Retail / Fashion
Required skills
Store operations knowledge, customer service, sales data analysis, team leadership, recruitment and training, talent development, brand ambassadorship
Preferred skills
Analytical thinking, retail KPIs understanding
Technologies
POS systems, sales analytics tools
Responsibilities
Deliver high-level customer service through styling advice and product knowledge, analyse sales data to maximise department performance, lead and motivate Sales Advisors, support recruitment and onboarding, identify and nurture future talent, oversee daily store operations, act as a brand ambassador, step into Store Manager role when required