ICT Engineer for SAP (m/f/d)
Core
3rd level IT service provider and infrastructure support for SAP environments, covering hybrid cloud, incident management, and complex technical troubleshooting.
Role type
Senior SAP ICT Engineer (3rd Level Support)
Builds
Stable technical infrastructure for SAP S4HANA and related platforms in private and hybrid cloud environments.
Domain
Enterprise IT Services, SAP, Cloud Computing
Required skills
SAP expert-level knowledge, Linux intermediate knowledge, ITIL processes, Incident/Change/Event management, Root cause analysis, Technical documentation, Release planning, Team leadership/mentoring
Preferred skills
Project management, Financial literacy, Training/mentoring abilities
Technologies
SAP S4HANA, Sybase-ASE, Snow Portal, Hybrid Cloud, Linux
Responsibilities
Diagnose and resolve complex IT infrastructure tickets, Evaluate and implement changes in controlled manner, Assess IT infrastructure performance, Create technical documentation, Serve as technical lead for release and deployment plans, Deliver training plans for employees
Seniority
Senior, hands-on IC
