Customer Service (Chinese)_Open for fresher
Core
Manage order tracking, client communication, and documentation for testing and inspection services.
Role type
Junior customer service representative (operations)
Builds
Order status updates, client notifications, and documentation for SGS testing services
Domain
Quality assurance / Testing, Inspection, and Certification
Deliverable
client delivery
Required skills
Chinese language proficiency, order tracking, client communication, document management, payment verification
Responsibilities
Receive and check samples, register job numbers, prepare and send commercial documents (SO/PI), track order progress, handle client queries, verify payments, maintain daily/weekly/monthly summaries