Senior IT Support Engineer
Core
Lead Level 3 engineering and project leadership for Microsoft 365, Azure, Intune, and Cisco Meraki environments, managing client onboarding, data migrations, and infrastructure projects.
Role type
Senior IC IT Infrastructure & Cloud Engineer (Managed Services)
Builds
Client onboarding, data migrations, on-premises to Azure migrations, and managed service delivery
Domain
IT Infrastructure, Cloud (Azure), Identity & Access Management, Networking
Required skills
Microsoft 365 administration, Azure infrastructure, PowerShell scripting, Cisco Meraki administration, project management, root-cause analysis, documentation
Preferred skills
ConnectWise Automate, ConnectWise Manage, ConnectWise ScreenConnect, ITIL Foundation, Microsoft AZ-104, AZ-140, MS-102, MD-102, Cisco Meraki CMNA
Technologies
Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Microsoft Entra ID, Intune, Azure, Azure Virtual Desktop, Cisco Meraki, PowerShell, ConnectWise
Responsibilities
Lead client onboarding and infrastructure project planning/cutover, design and administer Microsoft 365 environments, plan and deliver on-premises to Azure migrations, configure and troubleshoot Cisco Meraki networking solutions, mentor L1 and L2 engineers
Seniority
Senior, hands-on IC with project leadership