Assistant Manager(09335)
Core
Support management team in overseeing daily operations, leading staff, and ensuring achievement of organizational goals for a pizza restaurant.
Role type
Assistant Manager (Operations & Staff Leadership)
Builds
Daily restaurant operations, staff performance, customer service standards
Domain
Food Service / Restaurant Management
Required skills
Supervision, scheduling, hiring, training, performance evaluation, customer issue resolution, reporting, compliance, process improvement
Preferred skills
Leadership, communication, problem-solving, multitasking, adaptability
Technologies
Computers, telephones, calculators, pizza cutter, pizza peel
Responsibilities
Assist in managing day-to-day operations and implementing company policies and procedures; Supervise and mentor team members, providing guidance and support to enhance performance; Coordinate schedules, assign tasks, and ensure efficient workflow within the department; Participate in hiring, training, and performance evaluation processes; Handle customer inquiries and resolve complex issues when escalated; Prepare and present reports on departmental activities, progress, and results; Ensure compliance with company standards, regulations, and safety protocols; Identify opportunities for process improvements and cost savings
Seniority
Mid-level Management