Key Holder, East Hampton
Core
Part-time Key Holder providing high-level customer service, studio operations support, and retail assistance at a SoulCycle studio.
Role type
Part-time Key Holder
Builds
Studio operations, retail sales, and class check-in processes
Domain
Fitness / Wellness
Deliverable
product features
Required skills
Customer service, multi-tasking, initiative, communication, problem solving, organizational skills, product knowledge
Responsibilities
Provide high level customer service and hospitality to clients; Assist the Studio Management in daily studio tasks and projects; Support SoulCycle instructors with class check-in; Maintain studio aesthetic and atmosphere; Perform studio cleaning and prepping including equipment, floors, mirrors, and common areas; Assist with training and coaching of new front desk staff; Maintain product knowledge for studio retail operations.