Club Concierge - Snowmass Mountain Club - Winter
Core
Provide high-level personalized service to members and guests at a private mountain club, managing amenities, coordinating activities, and assisting with local arrangements.
Role type
hospitality concierge
Builds
welcoming lounge environment and seamless guest experiences
Domain
hospitality / ski resort
Deliverable
product features
Required skills
guest service, snack and beverage presentation, activity coordination, local reservation management, record keeping, inventory tracking, ski equipment knowledge, computer proficiency
Preferred skills
TIPS or alcohol service certification, Food Handler Certification, bilingual skills, prior hospitality or private club experience
Technologies
internal communication platforms, data entry systems
Responsibilities
Greet and engage with members and guests; maintain and stock complimentary snack and beverage offerings; monitor lounge cleanliness and ambiance; coordinate ski valet services; assist with local dining, activity, and transportation reservations; maintain accurate guest visit and transaction records; communicate with internal departments; handle light administrative tasks; support retail sales; report member feedback.
Seniority
entry-level seasonal