Operational Resilience Manager
Core
Oversee operational resilience across North America, coordinate regional crisis response, and advise senior leaders on risks to critical business services.
Role type
Senior IC operational resilience manager
Builds
Resilience policies, crisis response plans, and recovery exercises for critical business services
Domain
Financial services / Operational resilience
Required skills
Business continuity planning, crisis management, risk assessment, regulatory compliance, stakeholder advisory, recovery planning
Preferred skills
Technology/cyber resilience, cloud services, North American operational resilience regulations, business continuity certification
Technologies
Cloud services, technology recovery
Responsibilities
Guide first-line teams in meeting resilience policies, lead regional crisis response, develop and test crisis response plans, oversee business continuity and technology recovery
Seniority
Senior, hands-on IC