Customer Service Rep/Expediter (06204)
Core
Handle customer inquiries, process orders, and expedite deliveries for a pizza chain.
Role type
Customer Service Representative / Expediter
Builds
Order fulfillment and customer support for Domino's Pizza
Domain
Food service / Retail
Deliverable
product features
Required skills
Order processing, customer communication, logistics coordination, complaint resolution, record keeping, multitasking, basic computer skills
Preferred skills
Order processing experience, expediting experience, customer service certification
Technologies
Customer service software, order tracking systems
Responsibilities
Respond to customer inquiries via phone, email, and chat; Process customer orders efficiently; Expedite orders by coordinating with logistics; Track and update order status; Resolve customer complaints; Maintain detailed records of interactions
Seniority
Entry-level to Junior