Senior Qualitätsmanager (m/w/d)
Core
Establishing and operating quality management systems (ISO 9001, SOPs) for logistics operations, analyzing errors and process deviations, and driving continuous improvement.
Role type
Senior Quality Manager (Logistics)
Builds
Quality management processes, dashboards, and corrective action plans for logistics centers
Domain
Logistics / Supply Chain
Required skills
ISO 9001, Root-Cause Analysis, FMEA, CAPA, 8D, 5-Why, Ishikawa, Audit Management, KPI Management, Process Improvement
Preferred skills
Contract Logistics, Warehouse Management Systems (WMS), ERP Systems
Technologies
Quality Dashboard, WMS, ERP
Responsibilities
Build and embed quality management including ISO 9001 and SOPs; Control quality and performance KPIs via dashboards; Analyze errors, claims, and process deviations; Conduct Root-Cause Analyses; Develop claim and complaint management processes; Deliver quality training and support onboarding.
Seniority
Senior, hands-on IC