Gérant.e adjoint.e - Les Galeries de Lanaudière
Core
Support daily store operations, motivate the team, and deliver an exceptional customer experience for Reitmans retail stores.
Role type
Assistant Store Manager (Retail)
Builds
Retail store operations and customer experience for Reitmans, RW&CO, and PENN. Penningtons brands.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team coaching and motivation, Customer experience management, KPI tracking and performance improvement, Talent development (recruitment, training, succession planning), Inventory and compliance management, Visual merchandising, Problem-solving and adaptability, Multi-tasking under pressure, Sales performance generation, POS and ERP systems proficiency, Fashion sense and trend knowledge.
Preferred skills
Flexibility for evenings, weekends, and holidays, Physical stamina (standing, lifting 40 lb, using step ladder), Microsoft Suite proficiency.
Responsibilities
Support and coach the team to meet store goals, Monitor KPIs and recommend actions to improve performance, Participate in recruitment, integration, and training of team members, Manage stock, compliance, and procedures, Maintain visual standards and optimize product display, Resolve problems and adapt to dynamic environments, Plan floor coverage and delegate tasks, Support omni-channel initiatives.
Seniority
Mid-level, hands-on IC