Business Systems Analyst (Library Services)
Core
Translate business requirements into technical specifications and process flows for Ingram Library Services' scalable solutions.
Role type
Business Systems Analyst
Builds
Scalable and flexible solutions for Ingram Library Services
Domain
Library services / Content distribution
Required skills
Business analysis, Application analysis, Process mapping, Technical documentation, Change management, Project management, Functional requirements definition, QA coordination, System performance monitoring, Stakeholder collaboration
Preferred skills
JIRA, Zendesk
Technologies
JIRA, Zendesk
Responsibilities
Collaborate across teams to create shared understanding of problems, Translate business requirements into technical requirements, Document functional specifications using various tools, Assist in QA testing, Act as first level of support for performance and business logic questions, Monitor performance and report on success