Experience Lead, East 44th Street
Core
Maintain immaculate fitness floor standards, ensure safety, and deliver white-glove hospitality to members while driving ancillary revenue.
Role type
Senior fitness floor operator (club management)
Builds
Equinox club fitness environment and member experience
Domain
Luxury fitness and wellness hospitality
Deliverable
physical/clinical work
Required skills
operational precision, anticipatory hospitality, equipment maintenance, safety compliance, member engagement, upselling, first responder capability
Preferred skills
passion for health and fitness, multitasking in fast-paced environments, relationship building
Technologies
LPMS, Equifit
Responsibilities
Maintain fitness floor cleanliness and organization; conduct daily equipment checks and safety inspections; monitor floor usage and member needs; serve as on-floor first responder for medical incidents; promote and book Spa services and Pilates; address member conduct proactively.
Seniority
Senior, hands-on IC
