Guest Relations Lead (Full-Time) - Eataly Yorkville
Core
Front-End Lead serving as the liaison between staff and management to ensure the department is fully functional.
Role type
Front-End Lead (Retail Supervisor)
Builds
Front-end operations for an artisanal Italian food and beverage marketplace
Domain
Retail / Food & Beverage
Deliverable
product features
Required skills
supervising teams, handling monetary transactions, approving voids and returns, processing cash and credit deposits, managing inventory, resolving guest incidents, operating cash recycling machines
Preferred skills
leading a cashier team, Smart Serve certification, Bachelor's Degree
Technologies
Microsoft Office
Responsibilities
Handles monetary transactions and performs advanced cashiering duties, Assists in supervising the Front-End team to ensure optimal performance and guest experience, Approves voids, employee discounts, returns and exchanges, Processes and settles daily cash and credit transactions for all departments, Processes and prepares shipment of daily cash deposits, Documents and communicates overages, shortages, sales data and technical or price discrepancies, Orders and monitors inventory of supplies needed for the Front End, Documents, investigates, escalates and resolves employee or guest incidents
Seniority
Entry-level to Mid-level, hands-on IC
