Manager, Device & Merchant Technology
Core
Own the payment device lifecycle, performance, controls, and strategy for Xplor's POS ecosystem, managing the relationship with the POS Portal vendor to support merchant service growth and compliance.
Role type
Manager, Device & Merchant Technology
Builds
POS Portal contracted configuration, warehousing, fulfilment, reporting, and returns services
Domain
Payments / Fintech / Hardware Operations
Required skills
Device lifecycle management, Vendor management, Inventory control, Cost optimization, Stakeholder management, Strategic planning
Preferred skills
POS Portal experience, SmartPOS knowledge, PCI DSS compliance, Cross-functional leadership
Technologies
POS Portal, SmartPOS, Payment terminals
Responsibilities
Own device lifecycle from forecasting to retirement; Maintain serial-number records and device performance metrics; Lead estate migrations and service continuity; Govern terminal configuration and security updates; Manage vendor SLAs and KPIs; Track costs and inventory exposure.
Seniority
Manager, hands-on IC
