Customer Service/Courier - EAG Laboratories
Citizens only
Core
Customer Service Representative/Courier managing sample logistics, CRM data entry, and internal/external customer support for a materials testing laboratory.
Role type
Customer Service Representative / Courier
Builds
Sample intake, processing, and return logistics for defense-related testing operations
Domain
Defense / Materials Testing / Laboratory Operations
Deliverable
client delivery
Required skills
CRM database management, courier operations, sample processing, customer support, Microsoft Office, driving
Preferred skills
SAP experience, clean driving record
Responsibilities
Enter samples into CRM system, manage incoming/outgoing couriers, process return samples, pick up and drop off client samples, answer incoming calls, provide support to internal/external customers
Seniority
Mid-level (3+ years experience required)