Career Coach
Core
Follow up with clients post-employment to ensure continued employment, maintain program relationships, and connect clients to resources for employment barriers.
Role type
Career Coach (Workforce Development)
Builds
Client retention and successful job placement outcomes
Domain
Social services / Workforce development
Deliverable
client delivery
Required skills
resume review, data entry, report generation, strategic contact methods, resource coordination, milestone document review, one-on-one coaching
Preferred skills
problem-solving, working with diverse customer base, verbal and written communication
Technologies
Salesforce
Responsibilities
Follow up with candidates by phone to assess employment status; Review resumes and identify matching job openings; Input data into database and generate reports; Devise strategic contact methods to maintain client relationships; Provide client support via email and phone; Meet with clients one-on-one for post-employment coaching; Connect clients to resources for employment barriers; Review milestone documents for policy adherence; Schedule clients for post-employment sessions.