Filialleiter (m/w/d)
Core
Managing a book retail store, ensuring service quality, and leading a team to deliver a customer experience focused on books and content.
Role type
Store Manager (Retail)
Builds
Book retail operations and customer experiences
Domain
Retail / Books
Deliverable
product features
Required skills
Team leadership, operational management, customer service, staff development, assortment planning, organizational skills
Preferred skills
Passion for books and content, empathy, structured work style
Responsibilities
Ensure excellent customer service and daily operations, lead and develop the team, plan staff schedules and manage KPIs, implement store concepts and assortment strategies
Seniority
First-line management