Operations Manager | HVAC Warranty & Manufacturing | Tech Vertical | Tulsa, OK
Core
Oversee warranty registration, fee collection, and dealer referrals for B2C residential HVAC smart home applications and thermostats.
Role type
Senior Operations Manager
Builds
Warranty & Manufacturing programs for residential HVAC brands
Domain
Residential HVAC / Smart Home Technology
Required skills
Operations Management, Warranty/Manufacturing experience, Data analysis, Coaching/Mentoring, Client relationship management, Process improvement
Preferred skills
Residential HVAC operations leadership, Managing 100+ headcount
Technologies
HVAC systems, Smart home thermostats
Responsibilities
Establish and maintain communication with clients and team members, Produce strategies based on data reports and analysis, Oversee and manage performance and service quality, Determine training needs to equip staff, Manage program headcount of 100 or more
Seniority
Senior, hands-on IC