Field Service - Analytical Instrument
Core
Installation, maintenance, calibration, and repair of analytical instruments with after-sales technical support and customer relationship management.
Role type
Field Service Technician (Analytical Instruments)
Builds
Service contracts, repair charges, and Annual Maintenance Contracts (AMC)
Domain
Industrial instrumentation / Laboratory equipment
Deliverable
physical/clinical work
Required skills
Instrument installation, calibration, maintenance, repair, customer relationship management, contract negotiation, CRM process adherence, technical troubleshooting, lead transfer
Preferred skills
Sales demonstration support, proactive issue resolution, receivables collection
Technologies
CRM systems, AP Service workflows
