Porter
Core
Greet guests, assist with luggage and storage, provide local information, and support operational teams in a luxury hotel lobby.
Role type
Hospitality porter (concierge team)
Builds
Guest welcome experience and lobby operations
Domain
Luxury hospitality
Deliverable
physical/clinical work
Required skills
Lifting and carrying up to 30 kg, professional appearance, fast-paced environment adaptability, shift flexibility
Preferred skills
Passion for customer service, strong communication, ability to interact with diverse guests
Responsibilities
Greet guests warmly, assist with luggage and storage, provide local attraction information, address guest concerns, represent brand values, provide overnight operational support to Duty Manager and In-Room Dining team