Analyst - Blue Yonder
Core
L2/L3 production support for Blue Yonder Warehouse Management System (WMS) in DTC and B2B fulfillment environments.
Role type
Senior IC WMS Production Support Analyst
Builds
Stable warehouse operations, order fulfillment workflows, and system integrations for Mattel's supply chain.
Domain
Supply Chain / Logistics / Warehouse Management
Required skills
Blue Yonder WMS architecture, MOCA queries, SQL troubleshooting, API/EDI integrations, incident management, warehouse operations knowledge
Preferred skills
Carrier integrations (FedEx, UPS, DHL), TMS platforms (Centiro), ITIL processes, Blue Yonder certifications
Technologies
Blue Yonder WMS, MOCA, SQL, Jira, ServiceNow, Jasper Reports, Nice Label, BY Label Designer, Centiro, FedEx, UPS, DHL
Responsibilities
Monitor WMS production jobs and interfaces; troubleshoot and resolve WMS production issues; investigate incidents and perform root cause analysis; support integrations with OMS, ERP, TMS, and carrier systems; validate inbound/outbound payloads; support release validation and production deployments; troubleshoot shipping labels and reporting tools.
Seniority
Senior, hands-on IC
