Filialleitung (m/w/d) in Voll- oder Teilzeit (mind. 30 Std.)
Core
Managing a book retail store, ensuring service quality, customer experience, and team collaboration.
Role type
Retail store manager
Builds
Book retail operations and customer service
Domain
Retail / Books
Deliverable
product features
Required skills
Team leadership, operational management, customer service, staff development, store layout management, strategic planning
Preferred skills
Passion for books and content, empathy, structured work style, decision-making ability
Responsibilities
Ensure excellent customer service and daily operations, lead and develop the team, plan staff schedules and monitor KPIs, implement assortment and presentation concepts, foster a positive work atmosphere