Quality & Training Supervisor
Core
Oversee quality assurance activities, complaint resolution, incident investigations, and training initiatives for individuals with developmental disabilities in the Inland Empire.
Role type
Senior IC Quality & Training Supervisor
Builds
Quality assurance processes, training programs, and client safety standards
Domain
Homecare / Developmental Disabilities
Deliverable
physical/clinical work
Required skills
Quality assurance, incident investigation, team supervision, caregiver training, compliance monitoring, documentation, Spanish fluency, fieldwork, Microsoft 365
Preferred skills
Bachelor's degree in Social Services, prior supervisory experience, EHR systems experience
Technologies
Excel, Word, PowerPoint, Teams, SharePoint
Responsibilities
Conduct in-home assessments and quality assurance visits; investigate and resolve client complaints and incidents; supervise and coach Quality & Training Coordinators; deliver and monitor training for care providers; maintain accurate documentation and reports; build partnerships with community agencies and licensing bodies
Seniority
Senior, hands-on IC