VP, Product Strategy-Technology Workflows
Core
Senior strategy partner to the SVP of Technology Workflows at ServiceNow, defining the multi-year strategic position, market sizing, and roadmap direction for the company's core IT operations products.
Role type
Senior individual contributor (VP level strategy)
Builds
Long-term strategic roadmaps, budget allocations, pricing strategies, and M&A/investment theses for the Technology Workflows business.
Domain
Enterprise IT Operations, Technology Workflows, AI in Operations
Required skills
Strategic planning, market sizing, M&A evaluation, pricing strategy, executive communication, technical architecture assessment, ecosystem management, AI integration strategy, commercial instincts, coalition building
Preferred skills
Engineering degree, MBA, experience with observability/DevOps tools, venture capital exposure, background in IT and production estates
Technologies
ServiceNow, AI, Observability, DevOps, CI/CD, Public Cloud, On-premise infrastructure
Responsibilities
Own and defend the multi-year strategic position for Technology Workflows; Set market sizing and category definition; Shape pricing and packaging strategy; Own inorganic strategy (acquisition, partnership); Build and maintain the partner and ecosystem framework; Represent the business in executive and customer forums; Maintain the competitive picture for AI-native technology operations; Partner across product leadership for service management, operations, configuration, asset management and portfolio management
Seniority
VP level, Senior Individual Contributor
