Guest Services Ambassador
Core
Front-of-house reception and guest services role delivering a 5-star welcome experience, managing lobby hosting, events support, and switchboard duties for a law firm.
Role type
Guest Services Ambassador (Front-of-house)
Builds
A vibrant, inclusive, and energising workplace atmosphere for colleagues, clients, and visitors.
Domain
Professional Services / Law Firm
Deliverable
product features
Required skills
Customer service, hospitality, front-of-house operations, communication, organisation, problem-solving, room reservation management, workplace coordination
Responsibilities
Delivering a 5* welcome experience, supporting reception and switchboard operations, managing room reservations, building relationships with internal and external stakeholders, adapting to changing daily needs.