Customer Insights Analyst
Hybrid
Core
Turn customer, wagering, and market data into insights to influence commercial, customer, and operational decisions.
Role type
Customer Insights Analyst
Builds
Dashboards, recurring reports, and analytical products for stakeholders.
Domain
Gaming and wagering industry
Deliverable
dashboards & analysis
Required skills
SQL, Snowflake, Power BI, statistical analysis, customer segmentation, Excel
Preferred skills
Python, experience with regulated financial services data
Responsibilities
Prepare and analyse customer data using SQL and analytical tools; interpret results to identify trends, risks, and opportunities; develop and maintain dashboards and reports in Power BI; monitor performance and explain underlying drivers.
Seniority
Mid-level, hands-on IC