Spa Concierge
Core
Curate seamless, personalized wellness experiences for Owners and Guests at a luxury alpine spa, guiding them through treatments, retail products, and amenities while maintaining operational standards.
Role type
Spa Concierge (Hospitality Service)
Builds
Personalized guest wellness journeys and retail product recommendations
Domain
Luxury Hospitality / Wellness / Alpine Tourism
Deliverable
product features
Required skills
Spa treatment knowledge, retail sales, operational procedures, cleanliness standards, guest relations, scheduling management
Preferred skills
Luxury hospitality experience, CPR/First Aid certification, physical stamina for standing/walking/lifting
Technologies
Spa management systems, retail POS
Responsibilities
Guide guests in selecting and booking spa services, support daily spa opening and closing procedures, curate retail experience by recommending products, assist guests with amenities, maintain cleanliness and report maintenance issues, adhere to safety and sanitation policies
Seniority
Individual Contributor, Entry to Mid-level