H/F/N: Expert Logistique Clients & Opérations France
Core
Serve as the logistics reference for Bosch Outillage France, managing order execution, client satisfaction, and operational issue resolution.
Role type
Senior Customer Logistics & Operations Manager
Builds
Optimized logistics processes and service levels for Bosch power tool customers in France
Domain
Industrial tools / Customer Logistics / Supply Chain Operations
Deliverable
dashboards & analysis
Required skills
Stakeholder coordination, Incident management, KPI monitoring, Cost optimization, SAP Key User expertise, Contract logistics management, Tender support
Preferred skills
SAP S/4HANA expertise, Power BI, Experience with 3PL coordination
Technologies
SAP, SAP S/4HANA, Power BI, Microsoft Excel, Microsoft Teams
Responsibilities
Act as the primary logistics contact for French clients and commercial teams; Coordinate resolution of delivery incidents, stockouts, and transport disputes; Monitor and drive performance KPIs (OTIF, Outbound Quota) and regional logistics costs; Serve as Key User for SAP delivery processes and coordinate interfaces with WMS; Verify application of standard logistics conditions and surcharge rules in client contracts; Provide France-specific logistics requirements for regional tenders.
Seniority
Senior, hands-on IC