Senior Digital Experience Manager, Mobile Applications
Core
Lead digital strategy and business vision for member-facing mobile apps and online portals to drive pet parent engagement and policy management.
Role type
Senior Digital Experience Manager (Mobile Applications)
Builds
Mobile applications and online member portals for pet insurance policy management and claims submission.
Domain
Insurance / Pet Health / Mobile Applications
Deliverable
product features
Required skills
Mobile app strategy, business requirements scoping, user lifecycle management, technical product partnership, people management, product analytics, multi-language localization
Preferred skills
Insurance, fintech, pet health, or subscription services experience
Technologies
GA4, Mixpanel, Amplitude, App Store Connect
Responsibilities
Define mobile business strategy and feature roadmaps, partner with technical teams on backlog prioritization, lead UAT and go-to-market readiness, manage the Digital Experience Manager team, define and report on key business metrics.
Seniority
Senior, hands-on IC with people management