In Room Dining Operator (Part-Time)
Core
Take food and beverage orders from hotel guests, relay details to delivery staff, and ensure timely in-room dining service.
Role type
In-room dining operator
Builds
In-room dining service for hotel guests
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Food and beverage knowledge, POS systems, cash handling, upselling, telephone techniques, menu knowledge, dietary restrictions awareness, alcohol handling procedures
Preferred skills
Smart Serve certification, previous customer service experience, computer skills, multi-tasking ability
Responsibilities
Take and punch in guest orders, relay orders to captains and servers, upsell menu items, handle guest inquiries and special requests, maintain clean environment and equipment, organize daily tasks and amenities, follow safety and hygiene standards, ensure accurate billing and delivery