Conseiller Free - Chartres - CDD - H/F
Core
Customer support and sales for Freebox and mobile offers, including remote assistance and on-site home visits.
Role type
Customer service representative (telecommunications)
Builds
Freebox and mobile service subscriptions
Domain
Telecommunications
Deliverable
client delivery
Required skills
Customer service, sales, remote support, on-site visits, chat support, phone support, administrative support
Responsibilities
Call subscribers to gather or provide information, promote and sell offers, provide support via chat or phone, schedule and conduct home visits, report issues to management, provide administrative support to field agents
