Floor Manager (스타필드 하남점)
Core
Lead the Sales Advisor team to deliver exceptional customer service, drive sales performance, and ensure efficient store operations.
Role type
Senior IC retail floor manager
Builds
Customer experiences and sales results for COS stores
Domain
Retail / Fashion
Required skills
Customer service expertise, sales data analysis, team coaching, recruitment support, operational management, brand representation, leadership, problem-solving
Preferred skills
Collaborative mindset, proactive behavior, adaptability, clear communication, feedback provision
Technologies
POS systems, sales analytics tools, HR onboarding platforms
Responsibilities
Provide styling advice and product expertise to customers, analyze sales data to meet targets, coach and lead the Sales Advisor team, support recruitment and onboarding, identify talent and coach team members, manage daily store operations, represent the brand, and handle store operations in the Store Manager's absence.