Manager, Master data process SME (Subject Matter Expert)（顧客マスタ登録プロセス構築)
Core
Manager responsible for customer and product master data governance, ensuring accuracy and consistency for home air conditioning equipment sales and after-service operations.
Role type
Manager, Master Data Process SME
Builds
Stable master data management infrastructure for sales and after-service business transition
Domain
Home air conditioning equipment / Master Data Management
Required skills
Master data management, data cleansing, duplicate removal, data governance, project management, cross-functional coordination, ERP/CRM knowledge, process standardization, data quality analysis
Preferred skills
English communication, air conditioning industry experience
Technologies
ERP, CRM, Sales Management Systems, Service Management Systems
Responsibilities
Oversee customer and product master data registration, modification, and lifecycle management; Lead business transition and data migration from outsourced operations; Standardize master data management rules and business processes; Coordinate with sales, service, logistics, and finance departments; Drive continuous data quality improvement using KPIs
Seniority
Manager, hands-on IC