Operations Manager
Core
Manage daily operations, supervise case managers, and oversee project delivery for workforce development programs.
Role type
Operations Manager
Builds
Workforce development programs and services
Domain
Social services / Workforce development
Required skills
Supervision, project planning, budgeting, reporting, resource management, contract management, staff development, business development
Preferred skills
Bachelor's degree in business/management/human services, 2-3 years TANF program experience, 3 years supervisory experience
Technologies
None stated
Responsibilities
Attend partner/customer meetings, complete weekly/monthly reports, manage case managers, conduct staff meetings, manage resources, develop project plans, ensure document quality, assist with case assignments, generate management reports, collaborate on budgeting/forecasting, partner on program development and contract management
Seniority
Mid-level, hands-on management