Manager, Training & Workflow Optimization
Core
Oversees development, implementation, and evaluation of training programs (in-person, eLearning, virtual) and workflow optimization for medical providers using the athenaOne platform.
Role type
Manager, Training & Workflow Optimization
Builds
Comprehensive training programs, workflow enhancements, and operational strategies for Care Centers and enterprise groups.
Domain
Healthcare technology / Medical practice management
Required skills
Training program design and delivery, team mentorship, workflow optimization, stakeholder management, HIPAA compliance, medical terminology knowledge, strategic initiative execution, data tracking and reporting.
Preferred skills
Experience with athenahealth platform, knowledge of extended medical terminology.
Technologies
athenaOne, eLearning platforms, virtual training tools.
Responsibilities
Mentor and coach a team of trainers; design and implement comprehensive training programs; serve as workstream lead for new markets; evaluate and update training materials; support market-based teams with issue resolution and subject matter expertise; facilitate national training requests; partner with Clinical IT on strategic initiatives; track and report operational metrics.
Seniority
Manager, hands-on leadership
