Christmas at the Princess | Concierge & Admin Customer Service (Seasonal)
Core
Seasonal event concierge and admin specialist managing communications, guest inquiries, and ticketing for the Christmas at the Princess event.
Role type
Seasonal customer service concierge
Builds
Guest experiences and event operations
Domain
Hospitality / Event Management
Deliverable
client delivery
Required skills
Phone etiquette, Email management, Voicemail handling, Guest relations, Ticketing support, Microsoft Office (Excel, Word, Outlook)
Responsibilities
Monitor event phone line and manage voicemails, Respond to guest emails and inquiries, Greet and assist guests with event information, Handle ticketing inquiries and purchases, Send daily internal communications regarding event updates
