Client Relations Manager
Core
Strategic Client Relations Account Manager serving as the primary liaison for publisher clients, managing client journeys from inception to established relationships, and driving business growth through sales updates and marketing campaigns.
Role type
Senior Client Relations Account Manager
Builds
Client relationships, sales campaigns, and marketing content for publisher clients
Domain
Publishing distribution and content services
Deliverable
client delivery
Required skills
Client relationship management, cross-functional collaboration, content marketing campaign creation, data analysis, meeting facilitation, stakeholder advocacy, system compliance management, project coordination
Preferred skills
Proficiency in Microsoft apps, Canva, organizational skills, problem-solving, written communication
Technologies
Microsoft apps, Canva, analytical tools
Responsibilities
Manage client queries and communication, supply sales updates and marketing opportunities, drive client feedback and system enhancements, explain technical requirements to clients, collaborate with cross-functional teams, advocate for client needs, ensure publisher compliance with metadata requirements, schedule and run client meetings and conferences, analyze content marketing outcomes, create and disseminate content marketing campaigns, onboard and offboard clients
Seniority
Mid-level, hands-on IC