Demand Management Lead
Core
Oversee end-to-end Demand Management process for Workplace Product environment, acting as interface between business stakeholders, Product teams, and delivery organizations.
Role type
Senior Demand Management Lead
Builds
Non-standard business requests, cross-functional project portfolios, and delivery roadmaps
Domain
IT Services / Workplace Product
Required skills
Demand Management, Portfolio Management, ITIL practices, IT project/program delivery, complex program interdependencies, stakeholder management, cross-team coordination, analytical planning, prioritization
Preferred skills
Insurance sector experience, technology ecosystem knowledge, Workplace/Product Management environment exposure
Technologies
ITIL, Workplace Product
Responsibilities
Manage demand intake, qualification, and coordination; Align demands with strategic objectives; Coordinate scope and delivery of non-standard requests; Manage Product Project Portfolio and resource allocation; Resolve competing demands; Govern Demand Management process; Monitor delivery progress and portfolio performance; Provide stakeholder reporting on roadmap decisions
Seniority
Senior, hands-on IC