Leitung der Buchhandlung (m/w/d)
Core
Leading a bookshop store, ensuring service quality, managing daily operations, and developing the team to deliver a customer experience focused on books and content.
Role type
Store Manager (Retail)
Builds
Bookshop retail operations and customer experiences
Domain
Retail / Books
Deliverable
product features
Required skills
Team leadership, operational management, customer service, staff development, assortment planning, organizational planning
Preferred skills
Passion for books and content, empathy, structured work style, decision-making ability
Responsibilities
Ensure excellent consultation and service quality daily, lead the team directly, plan staff deployment and monitor KPIs, implement assortment and presentation concepts, support employee onboarding and development
Seniority
First-line management