Técnico/a Senior de Servicio de Campo (Field Service Engineer) – Data Center Solutions
Core
Senior Field Service Engineer providing specialized technical assistance and maintenance for data center infrastructure and equipment at client sites.
Role type
Senior hands-on IC field service engineer (data center infrastructure)
Builds
Data center hardware, cooling, and power systems for client facilities
Domain
Data Center Infrastructure / Critical Power
Deliverable
physical/clinical work
Required skills
Data center hardware installation and maintenance, troubleshooting complex technical issues, preventive maintenance, system diagnostics, incident management systems, data center infrastructure knowledge (cooling, power distribution, servers), security protocols compliance
Preferred skills
ITIL certification, manufacturer certifications (Dell, HPE, Cisco), data center monitoring software, large-scale infrastructure project management
Technologies
Incident management systems, remote diagnostic tools, UPS/SAI systems, Critical Power solutions
Responsibilities
Install, configure, and maintain data center hardware and infrastructure systems at client sites; diagnose and resolve complex technical problems; perform preventive maintenance and system updates; document service activities and technical findings; provide technical guidance to clients; coordinate with internal teams for escalated issues; conduct on-site evaluations and offer infrastructure improvement recommendations; adhere to data center safety protocols and operational standards; travel to various client facilities in the Madrid region.
Seniority
Senior, hands-on IC
