Senior Salesforce Business Analyst
Core
Translate complex requirements into scalable Salesforce solutions across Sales, Service, and Experience Clouds while shaping upstream demand and guiding delivery.
Role type
Senior Salesforce Business Analyst
Builds
Scalable Salesforce configurations, integrations, and partner-aligned delivery solutions
Domain
Enterprise SaaS / CRM (Salesforce)
Required skills
Salesforce multi-cloud configuration, requirement translation, backlog management, UAT leadership, Agile ceremonies, DevOps tooling, partner engagement
Preferred skills
Salesforce certifications (Admin, Sales/Service Consultant, BA), SOQL/SOSL, Shield Encryption, GitLab/Copado/Jenkins
Technologies
Salesforce (Sales Cloud, Service Cloud, Experience Cloud), Flows, Process Builder, GitLab, Copado, Jenkins, SOQL, SOSL
Responsibilities
Engage partners to translate requirements into scalable solutions; Create structured documentation (BRDs, user stories, process flows); Lead UAT and SIT readiness; Manage configuration and solutioning tasks hands-on; Shape upstream demand and prioritize requests; Facilitate agreement across team leads and technical leads
Seniority
Senior, hands-on IC
