Meewerkstage Technische Helpdesk (Operations Office)
Hybrid
Core
Intern handling incoming customer service requests via phone, email, and internet to resolve equipment and parts issues.
Role type
Intern technical helpdesk operator
Builds
Customer service resolutions and parts order processing
Domain
Food & Beverage / Coffee retail operations
Deliverable
dashboards & analysis
Required skills
MS Office, Dutch (fluent), English (fluent), system administration
Responsibilities
Answering customer calls and emails, logging and processing actions in administrative systems, processing parts orders, handling complaints, providing input to team leaders for process improvement, implementing work instructions
