Customer Service Export Executive
Core
Process third-party export and inter-company orders, manage customer accounts, and coordinate supply chain logistics to ensure seamless global delivery and compliance.
Role type
Export Customer Service Executive
Builds
Export shipments and inter-company order fulfillment
Domain
Logistics and Supply Chain
Required skills
International shipping regulations, Incoterms, customs procedures, Bill of Lading, SAP, MS Office, order processing, freight rate evaluation, vessel scheduling, customer onboarding, sales reporting
Technologies
SAP, MS Office
Responsibilities
Process third-party export and inter-company orders, address customer inquiries and concerns, liaise with logistics and forwarders on outbound shipping, evaluate and select freight rates, coordinate vessel schedules, counter-check shipping documentation accuracy, execute customer onboarding protocols, seek order release approval from finance, generate sales analytics data and reports
Seniority
Mid-level, 2-5 years experience