Host/Hostess
Core
Liaison between dining room staff and kitchen ensuring efficient communication and coordination to provide exceptional service to guests at a Private Members Club.
Role type
Front-of-house Host/Hostess
Builds
Seamless dining experience for guests at a Private Members Club
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Reservation management, guest relations, seating coordination, staff supervision, conflict resolution, cleanliness standards, food and beverage service knowledge
Preferred skills
Fine dining experience, wine service knowledge, computer proficiency
Responsibilities
Greet guests and assist with seating, manage reservations, monitor dining room activity, handle guest inquiries and complaints, train and supervise hosting staff, maintain cleanliness in front-of-house areas, collaborate on strategies to enhance guest experience
Seniority
Entry-level to Mid-level