Analista de Operações
Core
Product Ops role ensuring end-to-end operational health, monitoring metrics/funnels, and supporting product teams to deliver value for millions of users.
Role type
Product Operations Specialist
Builds
Product features and operational stability for a high-volume debt negotiation platform
Domain
Fintech / Credit Management
Deliverable
product features
Required skills
Analytical thinking, Funnel analysis, KPI monitoring, OKR governance, User feedback analysis, Product improvement execution
Preferred skills
Data-driven decision making, Stakeholder support, Process optimization
Technologies
Data analytics tools, Product management frameworks
Responsibilities
Monitor product health, integrations, and stability; Track metrics and funnels to identify issues; Govern and update product OKRs; Analyze user voice and convert to product actions; Support PMs and squads with operational inputs; Execute product adjustments to reduce friction.
