F&B Team Member
Core
Welcoming guests, taking beverage and snack orders, and providing efficient, friendly service in hotel F&B outlets.
Role type
Front-line F&B team member
Builds
Guest experiences and beverage service
Domain
Hospitality / Food and Beverage
Deliverable
product features
Required skills
Customer service, cocktail and coffee preparation, payment processing, food safety/hygiene, station management, problem-solving, sales promotion
Preferred skills
Knowledge of hotel products, excellent grooming standards
Technologies
POS systems, beverage dispensing equipment
Responsibilities
Welcoming guests, preparing and serving cocktails and coffees, processing payments, maintaining stocked and hygienic stations, cleaning tables, solving guest problems, promoting hotel facilities