Senior Manager of Service – Capital Equipment
Core
Lead global service operations for capital equipment in the food/pharma industry, ensuring machine performance, customer satisfaction, and profitability.
Role type
Senior Manager of Service (Capital Equipment)
Builds
Service delivery, modernization strategies, and predictive service offerings for food manufacturing and packaging machinery.
Domain
Food & Beverage / Pharmaceutical / Packaging Machinery
Required skills
Service management, mechanical/electrical engineering, GMP regulations, SAP, project management, installed base management, cross-functional leadership
Preferred skills
Spanish fluency, IoT/remote monitoring expertise, LEAN principles
Technologies
SAP, IoT, remote monitoring systems
Responsibilities
Lead multidisciplinary service organization, establish organizational structure and competency profiles, develop modernization and upgrade strategies, analyze installed base data for trends and opportunities, define and measure KPIs for operational efficiency.
Seniority
Senior, hands-on IC
