Value Stream Quality Management Specialist
Core
Manage customer quality interfaces, handle complaints, coordinate production quality tasks, and oversee quality system management in automotive manufacturing.
Role type
Senior Quality Management Specialist (Customer Interface & Systems)
Builds
Customer-approved prototypes, samples, and production runs; quality management systems (QMS) and corrective action plans.
Domain
Automotive manufacturing / Quality Management Systems
Required skills
Customer complaint handling, Corrective action implementation, Quality system management (ISO/IATF16949), Failure cost analysis, PPAP submission, APQP, FMEA, Control Plan, MSA, SPC, VDA, CSR, Safety coordination, Budget management
Preferred skills
Customer visit management, Product specific characteristic determination, OPL implementation, CIP meeting participation
Technologies
MS-Office (Excel, Word, PowerPoint), ISO/IATF16949, ISO14001, APQP, FMEA, Control Plan, MSA, SPC, PPAP, VDA, CSR
Responsibilities
Represent customers in the plant for audits and data review; Coordinate quality tasks for prototypes and samples including PPAP submission; Evaluate customer complaints and define corrective actions; Calculate internal and external failure costs; Relay customer feedback to management for business planning; Manage quality system standards and non-conformities; Lead safety events and support safety coordination.
Seniority
Senior, hands-on IC