Customer Experience Specialist Intern - East USA
Core
Intern supporting the Customer Experience team with operational, administrative, and campaign-execution tasks to improve customer experience delivery.
Role type
Intern, Customer Experience Operations
Builds
Promotional campaigns, customer engagement materials, and operational workflows for the Commercial team
Domain
Agriculture / Customer Experience Operations
Deliverable
product features
Required skills
Project coordination, Budget management, Inventory management, Cross-functional collaboration, Process improvement, Microsoft Office Suite, Design platforms (Canva, Adobe Creative Cloud), Social media content creation
Preferred skills
Degree in Marketing, Communications, Business, or Design
Responsibilities
Manage promotional-item inventory, requests, ordering, distribution, and delivery tracking; Create and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status; Maintain budget, purchase order, invoice, and campaign-expense records; Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts; Track assigned orders and deliveries from request through completion; Support CES campaigns from planning through execution; Provide administrative support through meeting coordination, documentation, and organization of shared materials; Document recurring CES workflows and recommend practical improvements.
Seniority
Intern